Privacy Policy

Introduction

At Alka Education Point, owned by Gauri Shankar Gupta with a registered address at Tiril Road, Kokar Bariatu, Kanke Ranchi - 834009, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our services, website, and mobile app.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This includes your name, email address, contact details, and any other information you voluntarily provide when you register or interact with our services.
• Payment Information: For paid services, we may collect billing details, such as credit card information and billing address, through secure payment gateways.
• Usage Information: We collect information on how you interact with our services, including pages visited, content accessed, and features used.
• Device Information: We may collect information about the device you use, including IP address, browser type, and operating system.

2. How We Use Your Information

Your information is used to:

• Provide, maintain, and improve our educational services.
• Personalize your experience with tailored content and recommendations.
• Communicate with you about updates, promotions, and relevant information.
• Process transactions and send you related information, including purchase confirmations.
• Prevent fraudulent transactions and maintain security.
• Analyze user trends and improve our service offerings.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share information:

• With Service Providers: We work with trusted partners who assist us in operating our website, conducting business, and servicing you, provided they agree to keep your information confidential.
• For Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena, legal process, or government request.
• In Case of Business Transfer: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that allow us to remember your preferences, track usage patterns, and improve our services. You can modify your browser settings to decline cookies, although this may limit some functionality of our services.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections to your personal data.
• Request deletion of your personal data, subject to legal and operational requirements.
• Object to or restrict certain data processing activities.

7. Children’s Privacy

Our services are intended for users who are 13 years of age or older. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted on our website, with the effective date indicated. Your continued use of our services following any changes signifies your acceptance of the revised policy.